Terms and Conditions

General Information and Operator Details

Rooli Casino is a contemporary online gaming site owned and operated by Novatrix SRL, a company registered in Costa Rica under number 3-102-893958. Its official address is located in the Province of Cartago, County of Oreamuno, Potrero Cerrado. The casino holds a valid license from the Government of the Autonomous Island of Anjouan in the Union of Comoros, with license number ALSI-202508056-FI2. This authorization guarantees that all operations meet high standards of fairness and player protection.

It is essential for every visitor to read these Terms and Conditions thoroughly before using any services. Accessing the website or participating in games signifies your full acceptance of these rules, along with any associated policies that govern the platform.

Updates to the Terms

The operator reserves the right to revise these Terms and Conditions at any time to accommodate changes in operations, legal requirements, or service enhancements. When significant modifications occur, users will be notified whenever possible. We strongly recommend checking this page regularly to remain aware of any updates that could impact your use of the site.

Eligibility and Restricted Territories

Real-money gaming is unavailable to residents of specific restricted countries and territories. This list currently includes Australia, Austria, Belarus, Comoros, Cyprus, France, Georgia, Greece, Germany, Romania, Ukraine, Iran, Myanmar, Netherlands, North Korea, Poland, Russia, Spain, the United Kingdom, the USA, and several others. Individuals from these regions are prohibited from making deposits or engaging in paid games.

Only persons who are at least 18 years old, or who have reached the legal gambling age in their country of residence, may access the platform. Each player is fully responsible for ensuring they comply with all local laws concerning age and gambling restrictions. The casino may request age verification documents at any point and can suspend access or close accounts if eligibility requirements are not met.

Supported Currencies and Deposit Requirements

The platform accepts a broad selection of currencies for deposits and gameplay, including EUR, USD, AUD, CAD, NOK, NZD, RUB, and various popular cryptocurrencies such as BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, TRX, FUN, and BRL. The minimum deposit amount is 20 EUR or its equivalent in other supported currencies. Deposits below this threshold will not be accepted or processed.

Responsibility for Fees and Taxes

Players are entirely responsible for any taxes or fees that may apply to their winnings according to the laws of their home country. If a deposit is made without placing any wagers and a withdrawal is then requested, the casino may deduct relevant processing fees from the refunded amount.

Game Rules and Player Awareness

By playing on the site, users confirm that they have read and understood the specific rules for each game. It is the player’s responsibility to become familiar with return-to-player percentages and all other relevant game mechanics before participating.

Limitations of Liability

Online gambling involves the inherent risk of financial loss, and the casino accepts no responsibility for any losses incurred by players. The operator is also not liable for technical problems such as hardware or software failures, unreliable internet connections, or other interruptions that may prevent access to the platform or disrupt gameplay.

While we take reasonable measures to protect personal data, the casino cannot be held accountable for how third parties, including game providers and business partners, manage this information. These entities follow their own privacy policies and terms.

Account Usage and Multiple Account Policy

Each person is allowed to hold only one account on the platform. Creating multiple accounts may result in the closure of all related profiles and the forfeiture of any pending winnings. Sharing account details with others, including minors, is strictly prohibited. The website is intended exclusively for personal entertainment and must not be used for commercial purposes.

Users are not permitted to use VPNs or any tools that conceal their real location. The casino monitors for accounts sharing the same IP address and reserves the right to seize funds or suspend access in such cases. These decisions are final and cannot be appealed.

Players must provide requested verification documents, such as passports, proof of address, or source-of-funds evidence, within the given deadlines. Failure to comply or the discovery of false information can lead to account closure and loss of any remaining balance.

Anti-Fraud Measures

Before approving any withdrawal, the casino performs thorough identity verification and may delay payments until this process is completed. Providing false or incomplete information can result in denied withdrawals, account termination, and possible reporting to regulatory authorities.

The platform maintains a strict anti-fraud policy. Activities such as player collusion, use of unfair advantages, chargebacks, multiple account creation, submission of forged documents, or any form of cheating may lead to immediate account closure and cancellation of all winnings. The operator has sole discretion in these matters and may report incidents to relevant authorities without prior notice.

Advantage play, including bonus abuse through stolen cards, multiple registrations, or low-risk betting strategies (for example, covering most outcomes on roulette), is not allowed. In such cases, bonuses and related winnings may be voided. Any attempt to manipulate the casino system can result in criminal proceedings.

Players who discover software bugs or vulnerabilities must report them immediately and refrain from exploiting them. Failure to do so may expose the user to claims for damages. For Bitcoin transactions marked as replaceable (RBF), the casino may close the account and retain winnings to reduce fraud risks.

If total wagers after a deposit are less than three times the deposited amount, processing fees for deposits and withdrawals may be applied at the casino’s discretion. Account verification usually requires documents in Latin or Cyrillic script; otherwise, video verification may be requested.

The casino does not operate as a financial institution. No interest is paid on account balances, and currency conversion or exchange services are not provided.

Deposit Procedures

Players should contact the support team at [email protected] to identify the most suitable payment methods available in their country. All deposits must come from payment accounts registered in the player’s own name. Third-party deposits are not accepted, and any breach discovered during security checks may lead to confiscation of winnings and return of the original funds to the legitimate owner.

Withdrawal Rules and Limits

The minimum withdrawal amount is 20 EUR or USD (or equivalent in other currencies, such as 200 NOK or 0.00043 BTC). Maximum limits depend on the chosen payment method and will be displayed during the withdrawal process. Withdrawals must also use payment methods registered in the player’s name.

Withdrawal requests are subject to identity verification, and funds may be held until this is completed. If the casino cannot contact the player within two weeks of a withdrawal request, the account may be locked until KYC procedures are finished. Winnings, including bonus winnings, risk forfeiture if full verification documents are not provided within 40 days.

A weekly withdrawal limit of 5,000 EUR (or equivalent) applies from the date of the last successful payout, with a monthly limit of 20,000 EUR that resets on the first day of each month. Higher limits may be available for active or VIP players at the casino’s discretion. Even in permitted regions, successful processing of every payment cannot be guaranteed in all cases.

Inactive Account Policy

Accounts that remain inactive for six consecutive months will be considered dormant. A monthly administrative fee of at least 10 EUR (or equivalent) may then be deducted from any positive balance. Users will be notified by email, and fees will stop once the account is reactivated or the balance reaches zero.

Responsible Gaming and Addiction Prevention

Rooli Casino actively monitors for signs of gambling addiction as part of its responsible gaming commitment. When indicators such as excessive playing time, uncontrolled large deposits, or frequent requests to increase limits are detected, the operator may close the account and prevent further access to safeguard the player’s well-being.

These steps contribute to a broader initiative to ensure safe and enjoyable gaming while preserving the platform’s integrity for everyone. Players are strongly encouraged to gamble responsibly and seek professional help if needed.